Before you select the factory reset option for an old phone, make sure you've gone through these steps before its too late.

Learn how to reset your Samsung Galaxy smartphone with this step-by-step guide. Fix glitches, improve performance, or prepare ...

For the past 15 years, I’ve switched Android phones more than 50 times, easily. Each time I did that, I performed the same action on my old phone: Go to settings, find the factory reset option, and ...

That photo you deleted last year? Still recoverable. Kim Komando reveals the cloud backup trap and factory reset failures ...