Change is often presented as an enigma. Unlike a traditional management task, you can’t just devise a plan and execute it. To be an effective change leader, you need to embrace a certain amount of ...

For decades, public managers and CIOs have spoken of “managing change.” They designed workshops, built communication plans and rolled out initiatives with clearly defined beginnings, middles and ends.

Whether you’re rolling out a new strategy, implementing AI-driven processes, or restructuring your organization, success hinges on how well you identify, engage, and manage stakeholders. These are the ...

The “playbook” is Bain’s methodical guide to modernizing an organization’s enterprise resource planning (ERP) system. And it played a vital role in Bain’s own ERP journey. About nine out of 10 ERP ...

Imagine walking onto a job site where you’ve worked for decades and suddenly being told that the tools and workflows you’ve trusted are being completely replaced. The promise is a digital ...

The workplace is becoming more and more volatile, leading to rapid adjustments just to keep up. About 85% of executive leadership agree that the number of change management projects has risen recently ...