Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

CCMDB is enterprise software designed to make complex IT environments more efficient and easier to manage, said Mike McCarthy, director of strategy for Austin, Texas-based IBM Tivoli. CCMDB collects ...

There’s an adage that says change is the only constant. Still, every IT executive knows constant change wreaks havoc on a complex IT environment. In fact, IDC and Gartner report that 70% to 80% of ...

When it comes to IT security, the typical defensive toolsets garner all the attention: firewalls, antivirus and antispyware apps, as well as intrusion-detection and prevention systems. While they all ...

Serena Software, a provider of application development and release management solutions, has released a new version of its process-based software change and configuration management product. Serena ...

Rashmi Bharathan improves audit compliance through standardised configuration management and ServiceNow automation, achieving ...

MILPITAS, Calif.--(BUSINESS WIRE)--Pari Networks today introduced their network change and configuration management solution for small medium businesses, enterprises and managed service providers.

Successful patch management requires the formation of a robust process to ensure timely and accurate application and security fixes within an IT environment. Throughout 2004/05, patch-management ...

At SNHU, we want to make sure you have the information you need to make decisions about your education and your future—no matter where you choose to go to school. That's why our informational articles ...

Forbes contributors publish independent expert analyses and insights. Mark Murphy covers leadership, hiring and employee engagement. Change management is notoriously difficult. It's so hard, in fact, ...