Forbes contributors publish independent expert analyses and insights. I write about the impacts of computing & technology in manufacturing. This article is more than 5 years old. Chat bots are ...

Chat bots, we’re told, are the future: Microsoft has declared them the next big thing, believing they could have as much of an impact as the introduction of touchscreen phones or web browsers.

Forbes contributors publish independent expert analyses and insights. Barry Collins is a tech journalist writing about PCs, Macs and games. Microsoft has filed a patent which raises the intriguing ...

Posts from this author will be added to your daily email digest and your homepage feed. “One thing that came up a lot around the holidays was that a lot of people wanted to talk to our bot about Santa ...