The National Restaurant Association Educational Foundation (NRAEF) announced today the debut of the Food and Beverage Service Competency Model – the first-ever competency model designed expressly for ...

Competency models are used to define which characteristics and performance requirements are needed to meet a certain expectation. A competency is essentially being adept and capable at a certain skill ...

Perfection may be your goal when developing a competency model for your supply management team. While that’s admirable, keep in mind the most important characteristics of the plan are consistency and ...

You’re at a cocktail party, and someone asks what you do for a living. “I’m an automation professional,” you reply. “Oh, so you work with robots,” comes the response. Well, maybe you do work with ...