Electric vehicles and plug-in hybrids face 80% more issues than gas-powered cars, based on Consumer Reports' survey of ...

Shopping for a printer can be tricky; however, brand reliability remains a crucial factor. Here are some brands to avoid ...

In the future, you may be able to charge an electric vehicle anywhere you park it, but for now, charging is one of the biggest factors holding back EV adoption. Still, it isn't nearly as bad as the ...

The most problem-free EV charging networks in the U.S. right now are the ones built by Tesla and Rivian, according to a new survey from Consumer Reports. The publication surveyed 1,230 owners on their ...

Picking a new cell phone can be tricky enough without having to worry about the carrier, so we've compiled a list of carriers that you should stay away from.

Survey identifies fake IRS agents as fastest-growing consumer complaint. — -- A new survey of American consumers shows that complaints about auto and home repairs are still at the top of the list ...

Errors on credit reports. Unexpected bank and other “junk” fees. New financial products that conceal their true costs and terms. For help with those problems, millions of consumers in the U.S. have ...

The next era of CX won’t be won by automation and technology alone. It will be won by trust, journey continuity, and disciplined “human + tech” design that improves outcomes that customers can ...

Consumer Reports said Monday it will not recommend Apple Inc.'s newest iPhone because of reception problems caused by its antenna design. After the iPhone 4 went on sale in June, buyers started ...