I’ve long been captivated by the idea of creating a leadership “user’s manual.” The basic idea is that managers should create a short guide to their personality, work style and, yes, even quirks, so ...

More and more workers are creating personal "user manuals" to help their coworkers better get to know them and how they work. They’re useful for conveying work preferences and styles as well as ...

Your longtime employees understand your peeves and preferences so acutely that pleasing or annoying you is rarely done by accident. But what about new hires? How can they quickly learn what it’s like ...