To effectively track customer retention and ensure growth, customer experience (CX) leaders must have a clear view of customer retention as a basic statistic, as well as lifetime value (LTV). By ...

Istanbul— Dataroid, an AI-powered digital analytics and customer engagement platform, has completed a US $6.6 M Pre-Seri ...

The future of customer targeting isn't about knowing more—it's about acting faster and smarter on what you already know.

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

As customer expectations continue to rise and the traditional reactive models of customer service are increasingly proving to be inadequate, the quest for excellence in customer support today has led ...

Overview: Practical projects show how data supports real decisions across industries and services.Analytics skills grow ...

The ability to make informed decisions quickly is a competitive advantage for businesses, and being able to analyze data can give companies an upper hand. As businesses strive to optimize marketing ...

LONDON--(BUSINESS WIRE)--Quantzig, a global data analytics and advisory firm that delivers actionable analytics solutions to resolve complex business problems, has announced the completion of its ...

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. For centuries, banks have relied on relationships and legacy ...

Matt Weiss of S&P Global Mobility explains how real-time data and analytics help dealers navigate affordability and market ...

In a time of economic uncertainty and rapid technological innovation, the sharper focus on ROI underlines the importance of ...

Loss prevention is a powerful use case for artificial intelligence in retail, experts said at the NRF 2026 retail conference ...