CDK now has a CDP. The retail automotive software provider has launched its customer data platform, designed to unify ...
Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time.
To effectively track customer retention and ensure growth, customer experience (CX) leaders must have a clear view of customer retention as a basic statistic, as well as lifetime value (LTV). By ...
The human brain doesn’t remember everything verbatim. It remembers meaning. Patterns. Emotional weight. That’s the standard ...
The new online portal offers a look at how the agency is doing, as its new commissioner passes his 100 day mark on the job. Social Security Administration Commissioner Martin O’Malley has been on the ...
ClickHouse, Inc., the company behind the world’s fastest real-time analytical database, announced a high-performance, ...
Most companies use different vendors to run different parts of their business, such as customer management, finances, payroll and social media. To do this, they share access to customer data with ...
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