CHICAGO (CBS)-- A debit card nightmare has left an 80-year-old Chicago woman with no way to access her Social Security money. Her family said it has been going on for weeks, with no solutions from the ...

My grandmother, who has dementia, agreed to receive her Social Security benefits via the Direct Express card in 2014. Apparently, the card was mailed and my grandmother misplaced it or threw it out.

A San Antonio federal lawsuit alleges thousands of retirees, veterans and disabled people who receive federal benefits through Direct Express prepaid debit cards were fraud victims whose claims were ...

Comerica Bank is being accused of deliberately hanging up on customer service calls, charging illegal ATM fees and more allegations involving seniors, the disabled and others who use the Direct ...

The ABC News Fixer helps a victim of identity theft get charges reversed Feb. 18, 2014— -- Dear ABC News Fixer: My complaint is with Direct Express, the card the government uses to issue my ...

A funds transfer from your Direct Express debit card to a personal U.S. bank account costs $1.50 each time. You can avoid this fee by signing up to have your Social Security payments directly ...

Avoid using an automatic login feature that saves your password. Change your password at least every 72 days. If you have a bank or credit union, make it a point to use online banking services so you ...

CLIFTON, Ohio (WKRC) - In an effort to deliver federal benefits to people, the government set up a debit card called "Direct Express." It is supposed to eliminate the worry of having a check lost or ...

Give Your Take: How Much Will You Spend Over the Holidays Relative to Last Year? How Does the Direct Express® Card Work? When you sign up for the Direct Express® card program, monthly payments are ...

The Direct Express debit card provides a variety of free services to Social Security beneficiaries. There are no sign-up fees, monthly fees or overdraft fees, which plague the users of many other ...