You know those emails you read once, read again, and still aren't sure what the sender's trying to say? It's annoying, right? We all recognize a terrible email when we get one, but we're often guilty ...

These days, email often supplements or even replaces traditional print business letters, internal memos and cover letters. Although email lends itself to informality, you need to maintain a ...

Myra Deshmukh worked at Amazon for over a decade and taught a business writing course to other employees. She shares seven tips for improving email communication, including being concise and avoiding ...

We rely heavily on email to communicate with colleagues, clients, vendors, etc. Some emails are far too long, stringing paragraph after paragraph together, while others are too brusque, while some are ...

If you’re searching for work, connecting with a recruiter can help increase your odds of landing your dream job. Using the email format you need to get noticed by recruiters is a crucial part of ...

Dana Miranda is a Certified Educator in Personal Finance® who's been writing about money management and small business operations for more than a decade. She writes the newsletter Healthy Rich about ...

Take a look at these email responses from two different agents, applicants for a position in your customer contact center. Would you give them passing grades? Would you hire them to write email to ...