The dashboard is the potent symbol of our age. It offers the elegant visualization of data, and is intended to capture and represent the performance of a system, revealing at a glance current status, ...

There are few concepts in corporate history that have been as unanimously adopted as metrics. NPS, Sales Per Store, Customer Churn Percentage, Employee Engagement Score … the number of metrics used ...

Through literature review and collaborative design, we propose the Focus, Activity, Statistic, Scale type, and Reference (FASStR) framework to provide a systematic approach to health care operation ...

Metrics are simply a standard of measurements to determine whether an organization is advancing or failing in its efforts. Business metrics involve gathering and analyzing quantifiable data to ...

Editor's note: This article was updated March 4, 2025 to reflect new data and insights. Many customer-centric businesses are using Voice of the Customer (VoC) data to enable them to understand their ...

Ligand efficiency measures quantify the molecular properties, particularly size and lipophilicity, of small molecules that are required to gain binding affinity to a drug target. There are additional ...