READER GERRY CHING reports that upgrading to Windows Me, Windows 2000, and some other new products can cause some of your CD-ROM drive features not to work. So this week, we’ll show why this is and ...

Q. Jim, I cannot get my CD-ROM drive to open the tray to put a CD in it. Can you tell me what to do? Jeffrey Willimas@yahoo.com A. You are a man of few words, Mr. W., but I’ll need more than a few to ...

Try uninstalling the drive from Device Manager, and then rebooting. Windows will try and install it again, which will hopefully fix it.<BR><BR>There are no *specific* drivers for DVD/CDROM readers and ...