The retailer's new Total Tech Support membership program offers Geek Squad assistance for all of your gadgets and appliances -- no matter where or when you bought them. Originally hailing from Troy, ...

The black-and-white Volkswagen Beetle pulled up in front of a suburban Antioch home, and a man wearing a white shirt, white socks, black tie and black pants got out and rang the doorbell, holding up ...

Best Buy is hoping to expand its Geek Squad business by adding Total Tech Support. With Total Tech Support, Best Buy customers can get help for all their technology and appliances, immediately and ...

With technology moving too fast for cable subscribers to keep up, Comcast is launching its own version of Best Buy’s “Geek Squad,” a response team of computer handymen deployed to fix all manner of ...

Forget about being put on hold for an hour to reach an unhelpful voice in tech support. These days, there is no shortage of “geeks” waiting to visit your home and give your system a hands-on look. For ...

Netgear is launching their new GearHead service, which provides support and assistance in setting up any of your home networking gear—whether it’s made by Netgear or not. The brand independent service ...

DAYTON, Ohio — They read computer manuals for fun. They wear clip-on ties. They're geeks … and they could make your life a lot less complicated. The Geek Squad is a 24-hour computer support task force ...

Tackling computer glitches yourself is so 2008. “About 15% of home computers are infected with malware so fixing them has gone the way of lawn-mower service — it’s no longer a do-it-yourself thing,” ...

(KPIX 5) -- Details have emerged on a secret relationship between the FBI and one of the country's biggest computer retailers. Before you head off to your local Best Buy to drop off that busted laptop ...