From internal tools for research, proactive cybersecurity monitoring or knowledge-sharing to public-facing tools that can answer common customer questions, recommend products and open up self-service ...

In some cases, the main hurdle to learning a new language is simply convenience. That’s the issue Memrise is trying to tackle with its new Discord bot. If you’re unfamiliar, Memrise is a ...

Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. We’ve all heard the expression, “You never get a second chance to make a ...

If you’re trying to bar the door to malware infections, automated application whitelisting is a tactic that the U.S. National Institute of Standards and Technology thinks you should try — and the ...

Automation tools like the LOOP Bot can offer a major edge—helping traders maximize returns with minimal effort. But as with any powerful tool, effectiveness hinges on how well you use it. Even ...