When it comes to leadership, empathy isn’t the magic bullet for creating a better workplace. Yes, we can strive to relate to our colleagues, but it’s still impossible to fully grasp others’ lived ...

Creating an inclusive workspace involves thoughtful interior design to support neurodivergent employees.

Inclusive design helps companies increase revenue, reduce costs, improve resilience, and build trust. An effective business case speaks to all four of these benefit categories but emphasizes the ...

Nice people are nice enough. But those who exhibit true kindness scratch at something deeper. Small talk (in small doses) is perfectly fine, but big talk builds real connections. There’s a palpable ...

Forbes contributors publish independent expert analyses and insights. Steven covers accessibility and assistive technologies. Some six months later, earlier this month I connected with Starbucks’ head ...

In everyday life, we’re surrounded by items and facilities that people have designed for us. While many of these things and places are suitable for able-bodied, neurotypical people, others may not ...

Designing for the full range of human diversity, including people with disabilities, makes products that work better for everyone. This new episode of Explanimators breaks down the basics of inclusive ...

At both tech companies and design studios, inclusive design has become shorthand for “good design,” and the “right thing to do.” The phrase is so common in tech that a quick Google search yields ...

For 40 years, UB’s Center for Inclusive Design and Environmental Access has been leading global efforts to create a safe, inclusive and empowering world for all. Its founder and director, Edward ...