FORT LEAVENWORTH, Kan. — In April 2019, then Knowledge Management Qualification Course Chief Martin Fries noted the graduation of the course’s 1,000th student by saying, “We can't wait to get started ...
As technology continues to evolve, so does the future of service operations and in particular how knowledge can improve productivity and knowledge worker outcomes. Advancements in natural language ...
Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...
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