Marriott Hotels has launched a mobile application that allows travelers to check into a hotel from their mobile device in an attempt to reach its increasingly mobile guests. The app is available at 31 ...

What Marriott is doing on the mobile check-in front will become industry standard over the next few years. In addition, the front desk as a required stop during the check-in process is on the way to ...

Marriott is testing contactless check-in and check-out kiosks and a "grab-and-go marketplace." The hotel giant is looking to "blend" contactless amenities with face-to-face interactions. The demand ...

One Marriott front desk employee is giving customers a look behind the curtain by showing how the computer system that facilitates the making and changing of reservations and check in works. In a ...

Photo Credit: Marriott updated its iOS and Android apps to enable loyalty program members to check-in a day before their arrivals and to retrieve a pre-programmed key card at a mobile check-in desk at ...

Marriott International launched a mobile check-in app for its smartphone-toting Marriott Rewards subscribers. The free app lets users process their check-in the afternoon before their arrival, then ...

CIO.com's Al Sacco put Marriott's mobile app and mobile check-in to the test, and though it didn't work as well as he, or the hotel, hoped, there was a clear benefit over the traditional check-in ...

After a long day on the road, your hotel entrance is a shining beacon of hospitality, ensuring a shower and cozy bed are right around the corner. Unfortunately for guests using Marriott's ...