For any business, understanding and managing relationships with customers is the lifeline of growth. This is where Customer Relationship Management (CRM) software plays a critical role. CRM tools are ...

In the ever-crowded CRM market, vendors must differentiate themselves to stand out from competitors. Pipeliner CRM founder and CEO Nikolaus Kimla tested that principle when he was forced to rebuild ...

Microsoft and open-source enterprise applications vendor SugarCRM unveiled a technical collaboration Tuesday under which Sugar CRM will release its next customer relationship management suite under ...

Back in 2004, the idea of an enterprise application based on open source code was off the wall. Today, SugarCRM is a striking example of what community-based development and viral marketing can do The ...

The open source community can’t provide a drop-in replacement for expensive, high-end CRM applications from the likes of Salesforce.com or Siebel just yet. Still, you might be surprised at the level ...

Open source might be the building blocks of the modern software stack, but companies building businesses off the back of open source software face a perennial struggle between keeping their community ...

Open-source software tools continue to increase in popularity because of the multiple advantages they provide including lower upfront software and hardware costs, lower total-cost-of-ownership, lack ...

In Oscar Wilde’s Lady Windermere’s Fan, a cynic is described as "a man who knows the price of everything and the value of nothing" while a sentimentalist is "a man who sees an absurd value in ...