New AI-powered capabilities in Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service promise to automate around-the-clock customer care. Aiming to deliver end-to-end service automation, ...

SAN FRANCISCO---Oracle on Tuesday launched its database as a service in a preview as part of a series of platform cloud services. In a keynote at Oracle's OpenWorld powwow, Thomas Kurian, executive ...

Oracle launched new features for its Service Cloud and Social Cloud designed to help users provide an enhanced, consistent customer experience and support business decisions with up-to-date insights.

Oracle on Wednesday launched a new service offering free cloud migration assistance to new and existing cloud customers. The new Oracle Cloud Lift Service, which includes access to technical tools and ...