After attending general counsel conferences and reading legal department surveys, one clear message is that the legal department must accomplish more with a smaller budget and fewer resources. This is ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Originating from the Japanese term “Gembutsu,” “Gemba Walk” is essentially a lean management practice that has an organization’s leadership visiting the “actual place” where work is done. This might ...

Process improvement methods such as Capability Maturity Model (CMM), Capability Maturity Model Integration (CMMI) and ISO 9000-3 offer software developers a standardized framework for fine-tuning ...

Knowledge and experience in quality and continuous improvement are highly valued by today's employers. The principles are being applied in engineering, healthcare, business, service, nonprofits, and ...

The business world is experiencing a transformative era driven by rapid evolution of artificial intelligence (AI) technologies. This is an opportune moment for business leaders to rethink their ...

An agile approach gives you the chance to try new methods, while constantly reviewing progress. Unfortunately, that’s completely foreign to the way in which most businesses run. All too often, ...

There is a common lean phrase, “Bad systems beat good people.” Sometimes it is attributed to Dr. W. Edwards Deming although it isn’t actually his quote. I’ve used it for 20 years but couldn’t tell you ...