When engineers first received the Bomgar appliance back in March, the company had just released a new version, so the new documentation did not match the user interface (UI) on the old appliance.

Geeks on Site is the ultimate solution to keep remote workers productive, no matter the challenge. With their 24/7 tech support, their certified technicians are available to offer assistance remotely ...

David Nield is a technology journalist from Manchester in the U.K. who has been writing about gadgets and apps for more than 20 years. He has a bachelor's degree in English Literature from Durham ...

(TNS) — Pennsylvania State Police are alerting the public of scams involving individuals claiming to be from computer tech support. Individuals are receiving an increased number of these types of scam ...

AUGUSTA, Ga. (WRDW/WAGT) - Have you ever been miles away from home, working remotely, and suddenly realized you desperately need a file from your home computer? It’s a common frustration for many, but ...

Have you ever been miles away from home, working remotely, and suddenly realized you desperately need a file from your home computer? It’s a common frustration for many, but what if I told you there’s ...

A retired lawyer thought he was calling Microsoft for tech support. But the phone number he found on Google didn’t connect ...