Built into Windows, Microsoft’s Remote Desktop and Remote Desktop Connection apps make it easy to connect to and control a remote PC — when they’re working properly. Here are some common problems you ...

How to troubleshoot problems with Microsoft’s Remote Desktop Connection Your email has been sent Many technical issues with RDC require help from your IT staff, but you can troubleshoot certain ones ...

Ed Rhee, a freelance writer based in the San Francisco Bay Area, is an IT veteran turned stay-at-home-dad of two girls. He focuses on Android devices and applications while maintaining a review blog ...

Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.