Hybrid and remote work has introduced novel difficulties for IT departments and workers, such as how to access resources or troubleshoot issues when employees are geographically dispersed. Fortunately ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

Anyone in need of a complete remote desktop software solution should check out TeamViewer. It is especially suited to medium and large businesses, with the added bonus of excellent security features ...

We list the best free remote desktop software, to make it simple and easy to access your PC from anywhere without a subscription. Remote desktop software can be essential if you need to update your ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

SupportSpace, which helps companies provide remote technical support with a range of customer service solutions and a network of ‘experts’, has raised $12 million in funding from Gemini, BRM and ...

BeyondTrust has released security updates to fix a high-severity flaw in its Remote Support (RS) and Privileged Remote Access (PRA) solutions that can let unauthenticated attackers gain remote code ...

Jeff Carlson writes about mobile technology for CNET. He is also the author of dozens of how-to books covering a wide spectrum ranging from Apple devices and cameras to photo editing software and ...

The University for the Creative Arts (UCA) in England has adopted a new secure remote support solution to provide remote technical support to its technologically and geographically diverse staff. The ...