Salesforce introduced its AI layer, dubbed Einstein, in 2016. More recently, at the Salesforce World Tour event in NYC in May, all the company talked about was generative AI and Data Cloud, its ...

CRM leans on Data 360 to counter slowing growth, integrating AI tools to boost higher-value contracts as revenue growth cools ...

The ultimate goal of pulling customer data together into a customer data platform (CDP) is building more meaningful customer experiences in real time. Up until now, that’s been more aspirational than ...

In mid-January 2026, Viz.ai and Ellipsis Health each launched new healthcare-focused AI services on Salesforce’s Agentforce ...

When leaders trust their data, their systems, and their governance, AI moves from experimentation to enterprise impact.

Salesforce's widespread adoption makes its data critically important to operations. But many tools, like Snowflake, have emerged to make Salesforce data points one of many in analytics. Salesforce is ...

Salesforce Inc. has rolled out data visualization and AI infrastructure improvements for its Tableau Software platform today that increase the usability of its product for data analysts and expand its ...

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

The race to release open source generative AI models is heating up. Salesforce has joined the bandwagon by launching XGen-7B, a large language model that supports longer context windows than the ...

The partnership between the two tech giants focuses on the bidirectional integration of data, large language model (LLM) flexibility, prebuilt actions for CRM solutions and a commitment to responsible ...

Trust in AI comes down to trust in data. Enterprises underestimated that connection and now companies are racing to close the ...