In addition to the Samsung washing machine owners who say they have been unable to get their recalled appliance repaired, Consumerist has heard from owners who’ve successfully had their washers fixed, ...

Samsung is recalling about 2.8 million top-load washing machines more than a month after announcing that vibrations during the spin cycle could cause parts to fail or separate, causing injuries or ...

After Samsung recalled almost 3 million top-loading washing machines in November because of reports of explosions, customers say they aren’t getting the help they need from customer service and the ...

Samsung washing machines are seen as an employee inspects refrigerators at a Samsung display store in Johannesburg, Oct. 3, 2013. REUTERS/Siphiwe Sibeko The millions of washing machines that Samsung ...