SAN FRANCISCO--(BUSINESS WIRE)--New Relic (NYSE: NEWR), the observability company, announced the general availability of a first-of-its-kind service level management experience to empower developers, ...

Floyd Strimling, VP of Community, Technical Evangelist at Zenoss, stopped by to discuss Zenoss 4.2 and what his company is doing to address the growing need to manage "services" rather than systems.

At Hudson’s Bay Company in Ontario, storage provisioning is often a time-consuming series of handoffs between users and technical support. That’s why Laurence Whittaker, supervisor for Enterprise ...

Newton’s Third Law of Motion states, “For every action, there is an equal and opposite reaction.” That law holds true even when applied to the deceptive and fraudulent actions of some major players in ...

It’s no secret that the technology needs of small to midsized businesses are often left unmet. For most SMBs, budgets are lower, IT staff is limited and overtaxed, and strategic planning is secondary.

Opticom has always operated on the basis that understanding the financial and business impact of delivering a successful service ought not to require labyrinthine provisioning. In fact, Opticom’s ...

SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, today unveils “The State of Service Management in 2024” report. The ...

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Facilities Management Vision Statement places an emphasis on providing excellent service to our campus students, faculty, staff, and guests. We also understand that in order to meet or exceed customer ...

Alan Conley, CTO of Zenoss, dropped by the other day to bring me up to date on the company. Zenoss, like a number of competitors gathers a large amount of operational data from workloads, application ...