In recent months, there has been increasing debate over whether software companies or internal IT departments are responsible for critical software updates such as patch and service pack distribution, ...

The transition from a software development team to the maintenance team is often taken for granted. Organizations focus so much on getting a project completed, they forget there are management and ...

Service management, also known as information technology service management, software allows companies to manage how it provides services to its customers. Services include order management, hardware ...

Effective maintenance management allows production to run smoothly, which is essential for the success of business operations. Poorly maintained resources can cause delays and endanger the safety of ...

In today's competitive industrial landscape, maximizing the lifespan of equipment is a priority for many organizations. One effective strategy for achieving this goal is the implementation of ...

The software industry is in a critical state of metamorphosis. Much like a butterfly emerging from its cocoon, software is spreading new wings as a service. The trend began to take hold back in the ...