Managed customer support is pivotal to delivering a satisfying experience to customers. While managing customer support can be daunting, you can simplify it using support center applications. These ...

Ameyo, a Gurgaon-based startup that makes software for customer support and sales centers, has raised a Series A of $5 million from Forum Synergies. The company, which already has customers throughout ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Pluribus Networks has rolled out new software and analytics packages that take aim at customers looking to build and manage software-defined data-center fabrics. The packages include a new release of ...

In 2025, the Communications-Electronics Command Software Engineering Center advanced the Army’s modernization portfolio ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...

CRN breaks down the 50 vendors who are leading the software-defined data center evolution. The 50 Software-Defined Data Center Providers Who Are Leading The Pack The modern data center is becoming ...

Architectures for software-defined data centers can address the need for flexibility and agility, but implementing them is difficult and calls for coordinating a host of complex features including ...