TheServerSide

Writing technical documentation: Why we get it wrong, and how to do it right

Community driven content discussing all aspects of software development from DevOps to design patterns. In Ye Olden Days, I was a COBOL programmer, working on a Unisys E1100 system with a CODASYL ...
TheServerSide

3 guidelines to improve writing technical documentation

Community driven content discussing all aspects of software development from DevOps to design patterns. Implicit in the relationship between a writer and a reader is the request for attention. Through ...
The Next Web

Stack Overflow’s new ‘Documentation’ feature puts examples first, boring text second

Any developer will tell you that technical documentation is pretty terrible — but necessary. Stack Overflow, which has been handling Q&A for years, thinks it can fix it with a new tool. The aptly ...
CMS Wire

The Secret Power of Technical Documentation in Customer Experience

Picture this: You’ve just bought a fancy new gadget and feel pretty good about your decision. But when you try to set it up, disaster strikes. The buttons don’t do what they should. The settings menu ...