Taiichi Ohno had a mission. As a diligent production engineer at Toyota during the 1940s and 1950s, he wanted to eliminate waste and inefficiency in the company's production processes. After the war, ...

Having come through a potentially disastrous recall problem which hit it hard, particularly in the US, Toyota now believes it sets the benchmark for dealing with problems. Proud of its reputation for ...

It’s one thing to identify errors or weaknesses in your business, but it’s another to actually fix and improve them. The crucial step in fixing an error is ...