In the quality world of contact centers, we used to live in the land of 2 percent. A handful of calls per agent per month, chosen at random, and we called it “QA.” It was closer to QA tourism than QA ...

We fully decrypted SearchGuard, the anti-bot system protecting Google Search. Here's exactly how Google tells humans and bots apart.

A new study links brain timing to body ownership, showing how alpha waves affect whether sight and touch feel self-related.

Testing random outcomes teaches principles that apply wherever fairness matters. Random outcomes shape more of our world than ...

If you’ve ever shuffled a deck of playing cards, you’ve most likely created a unique deck. That is, you’re probably the only person who has ever arranged the cards in precisely that order. Although ...

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...

Add Yahoo as a preferred source to see more of our stories on Google. Fourth-graders work in their classroom at Longfellow Elementary School in Pasadena in 2023. Tests scores of fourth- and ...

Albert Einstein was much more than a scientific genius. From his political beliefs to his hatred of socks, here are 32 facts about Einstein you might not have heard before. When you purchase through ...

In mathematics, Jasper Zhang figures to be a sort of Zeus. He says he won gold medals at math olympiads in China and Russia, and it took him just two years to get a Ph.D. from the University of ...